IBM Control Desk

Data & AI

Automatically classifies tickets based on Watson Tone Analyzer Service

In this article I’m presenting a Proof Of Concept (POC) to use IBM Watson as support to IBM Control Desk.…

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Developer

Using a Telegram BOT to create Service Request tickets

Smartphone’s users have condensed their time into just a handful of favourite apps, social apps and maybe few games. Many…

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Developer

IBM Watson Retrieve and Rank demo

IBM Watson Retrieve and Rank demo Can IBM’s Watson replace the human operator ? Can IBM’s Watson to resolve a…

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Data & AI

IBM Watson Retrieve and Rank service

Staged annually at IBM Client Center in Rome-Italy, LabArt is the leading event for the cloud and cognitive solutions, presenting…

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Developer

IBM Control Desk UI Next-Gen

In this article I’m showing you a brief preview of IBM Control Desk UI Next-Gen. As IBM-er I was fortunate…

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Developer

IBM Maximo is now integrated with Google Hangouts

IBM Maximo is now integrated with Google Hangouts: In this article I’m showing you how to embed Google Hangsout into…

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Developer

Watson translation for IBM Control Desk

Can IBM’s Watson replace the human translator ? I realized a Proof Of Concept (POC) how to translate an IBM…

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Developer

IBM Control Desk using IBM Watson

In this article I’m presenting a Proof Of Concept (POC) to use IBM Watson as support to IBM Control Desk.…

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